- When will my order ship?
- All orders containing in-stock items typically ship from our warehouse in 1-3 business days.
- How do you ship?
- Our orders ship via standard ground shipping unless one of our expedited shipping methods is chosen at checkout! Brightland partners with USPS, LaserShip, OnTrac and UPS delivery services.
- Do you offer international shipping?
- We don’t ship internationally just yet, but we hope to do so in the future! Stay tuned!
- What is your return and exchange policy?
- We do not currently accept returns or exchanges on our products. All orders are considered final sale.
- Can I add a gift note?
- Yes, you can personalize your order by adding a digital or printed gift note in checkout.
- Do you offer gift wrapping?
- All of our Gift Sets are packaged in beautiful, ready-to-gift boxes, and shipped in an outer cardboard box to protect it through delivery! Separate gift wrapping is not available.
- Can I place a bulk order for corporate gifting?
- Yes — we offer Corporate Gifting! Choose from multi-recipient ordering, bulk ordering, or contact us to create a custom gift of your own — give a great gift like it’s your job.
- When is Brightland olive oil best by?
- Brightland olive oil is guaranteed delicious for two years from the date of bottling. You can find the best by date printed on the bottle - just look for "BB: MM/DD/YYYY." If you don't see a best by date, please contact goodday@brightland.co for assistance!
- What is the best way to store my oil?
- To keep your olive oil at peak freshness, we recommend storing away from heat and light, closing it when not in use, and using it within 60 days of opening. Our signature white bottles protect against exposure to light, keeping your olive oil fresher, longer.
- My olive oil tastes bitter. What does this mean?
- Bitterness is actually a positive term in the authentic extra virgin olive oil world. A bitter taste indicates that the olives were harvested in the early Fall, making the oil bitter and grassy tasting.
- Where is Brightland extra virgin olive oil produced?
- 100% USA made: Brightland olive oil comes from the golden state of California!
- Is Brightland certified organic?
- Our farm partners are committed to sustainable practices. Due to the arduous and costly certification process, the farm partners we work with are not certified organic.
- Are the white bottles recyclable?
- The UV-protected, coated bottles are recyclable! They are environmentally friendly and virtually pollution-free. You can also upcycle your bottles; some Brightland customers reuse their bottles with flowers, candles, branches and stems, as beautiful shelf art, and when storing leftover cocktails or aperitifs!
- How should Brightland vinegars be stored?
- To preserve flavor profiles, Brightland vinegars are best stored within your refrigerator.
- Why is sugar added to the vinegars?
- A small amount of cane sugar is added to balance the sharpness and bring the fruit flavors to the forefront.
- What is a California balsamic?
- Though many store-bought balsamics are falsely represented as such, true balsamics are from Modena, Italy and barrel aged for 12 years. We distinguish from this process by calling our balsamics “California Balsamics” in reference to the difference in the production and fermentation processes used.
- How should Brightland honey be stored?
- The honey should be stored at room temperature out of direct sunlight.
- How do I start a Brightland Subscription?
- To get started, head to the product page of your choice, click on subscription and then add to bag!
- What if I want to cancel my subscription?
- Brightland Subscribers may cancel their subscription at any point in time. You can either do so in the Account Hub or by emailing our team at goodday@brightland.co.